OUR COMMITMENT TO YOUR PRIVACY
At WBI Home Warranty Ltd., our goal is to continually provide products and services that meet and exceed your expectations. Through feedback and research, we can continue this level of service – fulfilling your needs. We value and respect your right to privacy, and we understand your need to feel that your personal information is kept private and secure. Below, we have outlined our privacy policy which covers the collection, use, and disclosure of personal information and the practices of WBI Home Warranty Ltd.
This Privacy Statement has been adopted by WBI Home Warranty Ltd. and referred to collectively as Wilson M. Beck Insurance Group of Companies and specifically, WBI Home Warranty Ltd. In the purpose of this statement, “personal information” references all information that is unique to you and personally identifiable.
CONFORMANCE WITH THE LAWS OF BRITISH COLUMBIA AND CANADA
This site shall not violate any applicable local, national, or international laws. The laws of the Province of British Columbia and the laws of Canada applicable therein shall govern as to the interpretation, validity, and effect of this agreement, notwithstanding any conflict of laws or provisions of your domicile, residence, or physical location. You hereby consent and submit to the non-exclusive jurisdiction of the courts of the Province of British Columbia in any action or proceeding instituted under or related to this agreement. Some jurisdictions may have restrictions on the use of the Internet by their residence.
PRIVACY
All information and discussions are held in the strictest confidence and security measures are maintained to preserve the confidentiality of any documents submitted. We follow all applicable Canadian and Provincial privacy laws. Personal Information collected is used for the following:
- Communication with you
- Understanding your needs
- Providing you with products and services that are requested by you or that are part of WBI Home Warranty Ltd.’s ongoing service with you or your organization.
- To conduct, process, and execute transactions for you or your organization.
DISCLOSURE OF PERSONAL INFORMATION
WBI Home Warranty Ltd. does not sell, rent, or trade any personal information that it collects. WBI Home Warranty Ltd. will not, knowingly, disclose personal information to any third parties.
COLLECTION, USE, AND DISCLOSURE OF NON-IDENTIFIABLE INFORMATION
WBI Home Warranty Ltd. collects and uses non-identifiable information to optimize its website to better serve its clients and improve the quality of websites managed by it. This information allows WBI Home Warranty Ltd/ Wilson M. Beck Insurance Services to develop programs and content relevant to its clients’ needs and interest. Aggregated non-identifiable information is collected to perform statistical analyses of the collective characteristics and behavioral information of individuals. This information is also used to measure demographics and interests to always improve our website for its clients.
NO SOLICITATION
No part of this Site should be taken to constitute an offer or solicitation to buy products or services. Some products or services mentioned on the Site may only be available in certain jurisdictions where lawfully permitted and offered for sale.
WARRANTY – BUILDER CLIENT
We request information from you on our builder application form and throughout your membership with WBI Home Warranty Ltd. To be a member with us, you must provide contact information (like name and home address), business information (like business address and operation details) and shareholder/director information (like name, home address and financial information). This information is used for servicing purposes and to complete your application and subsequent warranty registrations.
If we have any questions or need to speak with you at all throughout your membership, we will use this information to contact you. The applicant will also need to provide and authorize WBI Home Warranty with consent, as agent for the Insurer, to collect, store and using their personal information for the purposes of further investigations, to make inquiries and to obtain personal information towards establishing or verifying their financial standing as deemed necessary to determine their ability to meet the obligations of the Insurer. These steps include, but are not limited to, accessing information from the Credit Bureau.
WARRANTY – HOMEOWNER
We request information from Homeowners on a COP (Commencement of Possession) Form in order to provide Homeowners with their warranty policy. Information requested will include Homeowners name, address, telephone number, and email address. This information is used for servicing purposes and to complete your warranty package. If we have trouble completing your warranty package, we will use this information to contact you.
In the event of a claim submission, Homeowners will be required to include their name, address, telephone number, and email address. This information is used for servicing purposes and to process warranty claim submissions. If we have trouble processing and assessing the claim submission and or submitted deficiency list, we will use this information to contact the Homeowner(s). The Homeowner’s name and contact information may be shared with the Builder in order to service the claim.
WARRANTY – Claim History
Anyone calling to determine Builder qualifications or Builder claim response will be advised to contact the Builder directly. Builder’s personal or business information will not be shared or discussed in whole or in part. Claim history will only be discussed with the Builder and or Homeowner and will not be discussed with other parties without explicit permission from the Builder and or Homeowner. Other parties including, but not limited to, realtors, family members, potential homebuyers, etc., will have to contact the Homeowner and or Builder directly.
COOKIES
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
NO ENDORSEMENT
This Site contains links to other sites for reference purposes to help you identify and locate other Internet resources that may be of interest. Links to other sites should not be construed to mean that the Owner is affiliated or associated with, legally authorized, responsible for the accuracy or appropriateness of information, acting as a publisher or disseminator of the material, or exercises any control over the content of such sites. The mention of another site or its products and services on the
site should not be construed as an endorsement.
SURVEYS & CONTESTS
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
ERRORS & OMISSIONS
All coverage referred to on the Site is subject to the terms, conditions, and exclusions as outlined in the Home Warranty policy wording, and E. & O. E.
